38th Annual New Jersey Lottery Festival of Ballooning: Ticket Policy

Ticket Policy

IMPORTANT NOTE FOR ALL 2020 TICKET HOLDERS:

If you have purchased General Admission Tickets, Hot Air Balloon Rides, VIP Blue Sky Club Memberships and/or Sunrise Breakfast Tickets for the 2020 festival, please CLICK HERE to review your option to defer your purchase to next year, or to receive a refund.

Policies Applicable To All Types Of Tickets:

Balloon ascensions are scheduled for 6:30 am & 6:30 pm. All balloon activity is wind & weather permitting. A balloon ascension delayed or cancelled because of wind/weather is NOT cause for a refund.
The festival is held rain or shine, so please plan your visit accordingly.
Ticket prices are subject to change without notice, and will be the Gate Price from July 22 - 25, 2021. The earlier you buy, the more you save.
Children's pricing is for ages 4-12. Children 3 and under are free.
Patrons may leave the festival grounds and re-enter using the same admission ticket - ON THE SAME DAY ONLY.
This transaction will show up on your credit card as having come from Balloonfestival.com.
Ticket holder assumes all risks and dangers incidental to attendance at and participation in this event. By accepting admission with this ticket you agree to release the New Jersey Lottery Festival of Ballooning, Festival of Ballooning, Inc., Solberg Airport, its employees, sponsors, agents and pilots and crews from any and all responsibilities and liabilities arising from or which are in any matter whatsoever directly or indirectly related to any loss, injury, cause of action or damage which you may incur as a result of attending this event. We may refuse admission or expel and person whose conduct is objectionable. Ticket holder is also required to comply with all safety rules, posted signs, and instructions of event personnel. Tickets may not be resold. Tickets not obtained from the Festival office or an authorized outlet may be stolen, lost or counterfeit and will not be honored. No coolers, bottles, cans or food permitted. Please, no pets, bicycles, skateboards or drones.
Ticket prices include all applicable taxes. Additional service/convenience fees may apply.
If the festival is postponed, you will receive an email on our ticketing policies relating to the postponement.

General Admission Ticket Specific Policies:

General Admission tickets sold online are "Print At Home." Please print your tickets or have them displayed on your phone for admission to the event.
General Admission ticket(s) are good for any (1) day of the festival. The festival is held rain or shine, so please plan your visit accordingly.
General Admission ticket(s) includes LAWN seating for attended day’s concert(s).
If the festival is postponed, plan to use your tickets for the rescheduled dates! General admission tickets are automatically valid for the rescheduled dates.

Balloon Ride Ticket Specific Policies:

Guests may cancel or modify (pending availability) a balloon ride reservation until 7/1/21. Beginning on 7/1/21, all balloon ride reservations are final and non-refundable unless the flight is canceled. Note, only hot air balloon ride ticket(s) may be canceled or modified until 7/1/21. Any other tickets purchased are non-refundable after purchase.
Hot air balloon ride tickets do not include festival admission. Guests will need to purchase a separate festival admission ticket(s) in addition to the hot air balloon ride ticket(s) to enter the festival.
If the passenger(s) fail to arrive at the balloon ride operations tent 15 minutes prior to the scheduled launch, their reservation will be forfeited and no refund will be issued.
If a flight is cancelled, you have (2) options:

You can be rescheduled for another flight during the festival if space is available.
If the flight is cancelled by the festival, you will receive a full refund for the balloon ride portion of your purchase.

Important! Please have EACH PASSENGER print out the Balloon Ride Passenger Release Form, PRINT, read, sign and MAIL BACK to the office. The form can be found at www.balloonfestival.com/balloonridewaiver.
Please return the completed waiver VIA MAIL. Your ride(s) cannot be assigned until we have received the HARD COPY of the signed waiver at our office.
Please mail to:

Festival of Ballooning, Inc

Attn: Balloon Ride Operations

363 Rt. 46 West, Suite 200

Fairfield, NJ 07004

The festival is held rain or shine. Balloon rides are wind and weather permitting.
Please print confirmation and ticket pages and present the ticket(s) at the balloon ride tent, treat them as you would a boarding pass for any commercial flight.
Instructions on your Balloon Rides can be seen at our website HERE.
Arrival Times:

for 6:30 AM flights - arrive at Festival by 5:15 AM

for 6:30 PM flights - arrive at Festival by 5:15 PM

Please note there is heavy traffic in the evening hours around 5 pm. Please leave ample time to ensure you do not miss your flight.

Sunrise Breakfast Ticket Specific Policies:

**Tickets ordered after JULY 16th will NOT be mailed and will be HELD AT WILL CALL and will NOT include VIP parking. **
Your Sunrise Breakfast Ticket(s) will be mailed to you beginning in June.
Your Sunrise Breakfast Ticket (s) is only valid for the day which you selected when purchasing.
Your Sunrise Breakfast Ticket (s) permits you access to the VIP areas and amenities from 6 am - 10 am. After 10 am you will have access to the General Admission areas and amenities only.

VIP Blue Sky Club, No Reserved Concert Seat Ticket Specific Policies:

**Tickets ordered after JULY 16th will NOT be mailed and will be HELD AT WILL CALL and will NOT include VIP parking. **
Your VIP Blue Sky Club Ticket(s) will be mailed to you beginning in June
Your VIP Blue Sky Club Ticket(s) tickets are only valid for the day which you selected when purchasing.
VIP Blue Sky Club, No Reserved Concert Seat ticket includes LAWN seating for concerts.

VIP Reserved Headliner Concert Seat Ticket Specific Policies:

**Tickets ordered after JULY 16th will NOT be mailed and will be HELD AT WILL CALL and will NOT include VIP parking. **
VIP Reserved Headliner Concert Seat Ticket (s) includes reserved seat for evening's concert.
VIP Reserved Headliner Concert Seat Ticket (s) includes admission to the VIP Blue Sky Club tent adjacent to the balloon launch field.
VIP Reserved Headliner Concert Seat credentials will be mailed starting mid-June.
Inclement weather for any outdoor performances or events is not cause for a refund unless a performance or event is actually cancelled. A performance that has begun, but is shortened due to severe weather conditions, is not cause for a full or partial refund.

Reserved Pop and Internet Sensation Concert Seat Ticket Specific Policies:

**Tickets ordered after JULY 16th will NOT be mailed and will be HELD AT WILL CALL. Reserved Pop and Internet Sensation Concert Seat Ticket(s) DO NOT include access to VIP area or amenities nor VIP parking. **
Reserved Pop and Internet Sensation Seat Ticket (s) includes reserved seat for Pop and Internet Sensation Concert.
Reserved Pop and Internet Sensation Concert Seat credentials will be mailed starting mid-June.
Inclement weather for any outdoor performances or events is not cause for a refund unless a performance or event is actually cancelled. A performance that has begun, but is shortened due to severe weather conditions, is not cause for a full or partial refund.

Kids' Concert Seat Ticket Specific Policies:

**Tickets ordered after JULY 16th will NOT be mailed and will be HELD AT WILL CALL. Kids' Concert Seat Ticket(s) DO NOT include access to VIP area or amenities nor VIP parking. **
Kids' Concert Seat Ticket (s) includes reserved seat for Kids' Concert.
Kids' Concert Seat credentials will be mailed starting mid-June.
Inclement weather for any outdoor performances or events is not cause for a refund unless a performance or event is actually cancelled. A performance that has begun, but is shortened due to severe weather conditions, is not cause for a full or partial refund.

Please take the time to read through the festival FAQ's for more information.

If you have any questions, or would like assistance with your order, please call 1-800-HOT-AIR-9.

Ticket prices include all applicable taxes.